Valerie Saeger

User Experience Designer

Who Is She?

Hi there! I’m Val, a research-driven and enthusiastic UX designer. I’ve been in the industry since 2018, after graduating with a unique degree from Bentley University. But the passion started long ago, when I would create greeting cards with my parents’ Hallmark Card Studio CD and build free websites for myself and friends on Moonfruit. Throughout my life, I’ve held on to my creative spirit, which has enabled me to design award-winning digital products and become the UX designer I’ve always wanted to be.

Work Experience

  • Lead user experience design projects and create visual communication tools for three educational products on a digital learning platform with 10,000 monthly average users.
  • Ensure efficient design hand-off as product owner on two agile scrum teams, write clear and comprehensive requirements and acceptance criteria, and provide timely QA feedback.
  • Manage large-scale LMS integration of educational products for ten US law schools, execute the technical steps and processes, and coordinate with school administrators to ensure a smooth transition for professors and students.
  • Increased scrum team velocity through organization of project timelines, meeting schedules, and sprint cadence.
  • Established a design system for eBook content, used in over 400 titles on a digital learning platform.
  • Redesigned the website, CasebookConnect.com, created repeatable modules and elements to make development more efficient, and assisted with content changes to make the website more informative in all phases of the customer journey.
  • Directed the design process for all new products and product enhancements on a digital learning platform with 10,000 monthly average users.
Casebook Connect
  • Revitalized the user experience of the eBook platform to realign with customer needs and business goals.
  • Coordinated ten research interviews to uncover workflow pain points and 15 usability interviews with prototypes to gather feedback for iteration.
  • Designed over 600 screens during a one-year prototyping phase.
PracticePerfect
  • Shepherded the creation of a new video- and quiz-based educational product.
  • Oversaw the video production process for 65 videos, provided video styling feedback, and communicated with subject matter experts to ensure accuracy and impactfulness.
  • Conducted 20 usability interviews and researched learning science principles, which enabled me to design product features that enhance students’ learning outcomes.
  • Controlled all website and graphic design projects as the sole designer on the team.
Connected Quizzing
  • Transformed an antiquated interface for law professors to view online quiz results into a full-service formative assessment product.
  • Spearheaded the design process, end-to-end, in seven months.
  • Established a specialized customer support service and created instructional guides that streamlined customer communication and internal processes.

Reach out for more information and work samples.

Education

Bentley University, 2013-2017

B.S. in Information Design and Corporate Communication,

Concentration in User Experience,

Minor in Computer Information Systems

In addition to learning critical design principles, I received hands-on experience and exposure to real-world cases in classes like Usability and User Experience, Web Design, User Interface Design, Content Development, Visual Communication, and Environmental Graphic Design (Wayfinding).

Communications High School, 2009-2013

High School Diploma

My knowledge of the communications industry and the Adobe Creative Suite was strengthened through electives like Intro to Design, Graphic Arts, Web Design, e-Commerce, Fine Arts, Broadcast Journalism, and Videography.

Skill Set

  • Adobe Creative Suite
  • Design Thinking
  • User Research
  • Design/Dev Hand-off
  • Agile Methodologies
  • Product Management
  • Project Management
  • Customer Engagement
  • Customer Support
  • HTML
  • CSS

Awards & Accolades

Connected eBooks on Casebook Connect (Aspen Publishing)
PracticePerfect (Wolters Kluwer)
Connected Quizzing (Wolters Kluwer)

Let's Stay in Touch

I'm eager to connect regarding your most pressing UX design inquiries or job opportunities. Feel free to say hello!